| FREQUENTLY ASKED QUESTIONS |
I did not see the service I need on your Website? It's hard to cover every service
situation on our website. Everyone's needs and problems are different. Please call us
to discuss your particular problem so we can provide you a custom quotation.
Do you offer phone support? While other companies charge a fee for any phone
support issue, if you are an existing client, general support questions will be answered
at no charge. We do not troubleshoot complex problems over the phone.
How do I know if my PC is infected with a Virus or Spyware? Your PC may be
freezing up or running slower than normal. Your internet home page may have
changed and you can't change it back. You are getting numerous popups. These are
just a few of the many issues that may indicate your PC has been infected.
How can I stop the numerous pop-up ads on my PC? Both Google and Yahoo
offer a free browser Toolbar that includes a pop-up blocker. Click on either link above
to download & install the programs.
Is my PC Windows 7 ready? Windows 7 will be released on October 22. You can
test your own PC by clicking on the Microsoft LINK and running the Upgrade Advisor
Program. If your PC currently is running Vista, then it should run Windows 7. Run the
program to be sure before you purchase the upgrade. We can help with installation.
How can I test my internet download speed? Click on this LINK to test your speed.
How do I dispose of my old PC? Your old PC or printer contains hazardous material
and it is a violation of California law to throw it in the trash. Please take your old
equipment to an Authorized Recycling Center like the one at this LINK in Santa Ana or
we can properly dispose of it for you at no charge.
Do you offer a referral fee if I send you a new customer? Yes, we do!
If you were happy with our service and you refer us to someone else, after we perform
service for the person you referred us to, you will receive a $10 labor credit toward
your next service call.
The more customers you refer to us, the more credits you'll receive!
situation on our website. Everyone's needs and problems are different. Please call us
to discuss your particular problem so we can provide you a custom quotation.
Do you offer phone support? While other companies charge a fee for any phone
support issue, if you are an existing client, general support questions will be answered
at no charge. We do not troubleshoot complex problems over the phone.
How do I know if my PC is infected with a Virus or Spyware? Your PC may be
freezing up or running slower than normal. Your internet home page may have
changed and you can't change it back. You are getting numerous popups. These are
just a few of the many issues that may indicate your PC has been infected.
How can I stop the numerous pop-up ads on my PC? Both Google and Yahoo
offer a free browser Toolbar that includes a pop-up blocker. Click on either link above
to download & install the programs.
Is my PC Windows 7 ready? Windows 7 will be released on October 22. You can
test your own PC by clicking on the Microsoft LINK and running the Upgrade Advisor
Program. If your PC currently is running Vista, then it should run Windows 7. Run the
program to be sure before you purchase the upgrade. We can help with installation.
How can I test my internet download speed? Click on this LINK to test your speed.
How do I dispose of my old PC? Your old PC or printer contains hazardous material
and it is a violation of California law to throw it in the trash. Please take your old
equipment to an Authorized Recycling Center like the one at this LINK in Santa Ana or
we can properly dispose of it for you at no charge.
Do you offer a referral fee if I send you a new customer? Yes, we do!
If you were happy with our service and you refer us to someone else, after we perform
service for the person you referred us to, you will receive a $10 labor credit toward
your next service call.
The more customers you refer to us, the more credits you'll receive!
| HOME SERVICES Setup Diagnosis Repairs/Upgrades Software Install Virus Protection Spyware Internet/Firewall Wireless Data Backup Data Recovery Computer Cleaning Training |
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| Anaheim, CA Toll Free 877-360-7243 |
| Reliable Computer Care, LLC 2009 |
